About JHI

JHI icon

Japan Healthcare Info. (JHI) is a social entrepreneur organization founded in 2010. Our healthcare professional staff are dedicated to providing service in order to enhance well-being of international community in Japan.

JHI is a selected member of the most renowned non-profit Japanese social entrepreneur training organization and awarded Japanese government grant in 2010.

Monday-Friday 9:00-17:00

(Not open for 24 hours/365 days)
contact@japanhealthinfo.com 080-4421-7477(When unreachable please email for quicker reply)

Inquiries sent after 17:00 or on holidays/weekends will be followed up on the next business day. Please check your Spam/Draft Folder if you do not receive a response for longer than 24 hours

After-hour, weekend and holiday services are for emergencies and members only.


Credit card or Paypal transaction is accepted. Even if you have no Paypal account you can use your credit card to complete transaction. Select the service type and click "Buy Now", then it will jump to a secure payment page.

Service Fees

We can also accept bank transfer upon your request. Please inquire contact@japanhealthinfo.com

Welcome to Japan Healthcare Info!

JHI provide:

  • Individual healthcare consultation services
  • Free workshops
  • Useful web information about Japanese Health service

Supporting your healthy life in Japan

Dengue Fever

September 11, 2014 @ 5:07 pm

Dengue Fever case was never reported after 1945 in Japan. Since a few outbreaks were reported last month in Tokyo currently more than 80 patients were diagnosed with this tropical disease all over Japan.

Symptoms include high fever, severe headache, muscle and joint pains, nausea, swollen glands and rash. Most patients recover, but there is no specific medication nor vaccine to prevent the disease.

Use spray or wear long pants/long sleeve shirts and protect yourself not to get bitten by mosquitoes.

If you think you may have come down with Dengue Fever, please seek help from a local internal medicine clinic first. If Dengue is suspected the clinic can send your blood sample to the designated national lab to confirm, so no need to run around and try to find a hospital that can test Dengue Fever.




Home test kit

August 27, 2014 @ 4:30 pm

We have a contract with a lab and various home testing kits are available to ship. Please see the link below for details.

Home Test 

Some areas in Japan do not have English-friendly clinics for testing purposes so it has been really difficult to provide information where to get tested. We hope providing home testing kits can help.


Obon Holidays

August 6, 2014 @ 2:44 pm

Japan has traditional holidays called Obon in the mid-August every year.

Many clinics are closed or open only short hours during Obon for 3-7 days. We recommend you to check your medication stock or availability of your regular clinic if you are planning to make a doctor’s visit.

Enjoy your Obon!


We have been receiving messages from clients saying that responses from JHI are automatically sorted to Spam/Draft Folders recently.
Please check your Spam/Draft Folder if you have not received a response for a while.

To avoid this issue, adding JHI address (contact@japanhealthinfo.com) to your contact list is recommended.
Here are the links to the steps.

Gmail Creating Contacts

Yahoo Mail Creating Contact Lists

Thank you for your cooperation and understanding.



Christmas and New Year Holidays are coming up. Be noted that many of Japanese hospitals and clinics are closed typically from December 28th to January 4th (could be up to the 6th).

It will be very difficult to find a hospital during this time. We recommend you to seek help before the holidays if you have any health concerns. Check your medication stock if you are taking medication regularly.

If you have questions or need help you can contact us at contact@japanhealthinfo.com

Happy Holidays!


New members story

November 25, 2013 @ 2:59 pm

A new member story is updated!

JHI assisted George locate a specialist hospital and informed subsidiary available for his condition. Your condition may be able to receive government subsidiary. Please contact us for further information.

#4 George’s story (Hepatitis C support)


Public Daycare/Nursery enrollment for 2014

October 17, 2013 @ 3:24 pm

Public daycares (nurseries) started to accept next year’s enrollment forms this month. Submission deadline is generally December.

If you are looking to enroll your child in daycare, we can research information on your options and create a tailor-made list for you in English. We are also available to file necessary enrollment applications on your behalf.  The public enrollment requires quite comlicated and cumbersome process.

Japanese Public daycares are great opportunity for your child to learn Japanese language and cultures and fees are affordable.

We can provide a consultation on your request and answer your questions about Japanese daycares and kindergardens via Skype or in person.

Contact us at contact@japanhealthinfo.com


Hospital List

October 8, 2013 @ 10:00 am

Quick reminder for list requests from our users – please read the following reasons for not giving the list for their benefits.

We occasionally receive requests for a list of all hospitals with English-speaking doctors on staff. Even though it might seem easier on the surface, there are actually a number of reasons by JHI chooses not to publish such a list:

  1. The availability of English-speaking doctors changes frequently at some hospitals and clinics
    This is very common due to the shortage of staff and the doctors’ schedules.
  2. Not all doctors at an international hospital are necessarily able to speak English
    Some hospitals use the word “International” in their name, but for many, this is in name only.
  3. Depending on the doctor’s English level and the condition of the patient, he or she might not be able to provide the best treatment for the patient
    When JHI coordinates doctor visits, we are often asked about the patient’s condition. At some health facilities, a simple case such as the flu will be accepted. But when presented with more complicated issues, such as a chronic disease or a condition that requires complex care, many say, “English is not available in this case.”
  4. If a hospital or clinic is constantly busy, they may not be welcoming to patients who can’t speak Japanese
    Because of the extra time it takes to communicate in a foreign language; English-speaking patients are not always welcome.
  5. Japan has no General Practitioners  so  you need to visit a specialist who can treat your symptoms
    You might find what seems like a conveniently located, English-speaking clinic. However, if it your issue is not the doctor’s specialty, they won’t be able to provide care for you.


JHI staff always takes our clients’ needs into consideration, and check with hospitals and clinics to ensure they can really provide the care needed. It may seem troublesome to contact our office to receive information, but in fact it is much quicker than reading over a list and wasting time visiting the wrong doctor!

New Members Story Added

July 22, 2013 @ 1:18 pm

A new member story is updated for this month. JHI assisted Amanda to import medication to Japan. The story was contributed from Amanda’s mother.

Amanda’s Story

Bird Flu (Influenza A H7N9) Alert

May 1, 2013 @ 3:25 pm

As of April 30th, there have been no reports in Japan of patients contracted with the new bird flu.

However, because many people travel overseas during Golden Week, if you have high fever or any suspected symptoms after coming back from your trip to China or Taiwan please consult your local public health center before visiting your local clinic.

Medical institutions that can provide diagnosis and treatment are limited and you are required to visit designated institutions by government.

If you need further information and assistance please send a message to contact@japanhelathinfo.com