My hospital requested a translator, can you help?
Our staff, a nurse or a medical social worker will visit a hospital to help your communication with healthcare staff. Even if the doctor speaks English often a translator is needed to communicate with administration staff, nurses and medical technical staff for testing. Often a translator is requested when a patient has imaging tests like MRI/CT/ultrasound, pre-procedure instructions by nurse or at the time of hospital admission or discharge. Using a translator helps a patient as well as the healthcare staff and important for safe procedures.
Our staff is trained with healthcare interpretation fields. Sara is a registered social worker. She has worked in various international healthcare facilities including hospitals and medical assistance companies. She completed a renowned interpretation training program Bridging the Gap in USA. Meghan is a registered nurse, holds a Japanese and US nursing license.
They both are experienced with international patients and familiar with the needs of both patients and Japanese medical staff.
We can also visit public health center for baby checkups and vaccinations, city or ward offices to help with subsidy or health insurance application/process, nursery, daycare or kindergarten for interviews, observation and enrollment.
We will try to work with your request however if it requires a very high level medical knowledge or a rare condition that we have not experienced, we may not be able to assist. Please enquire the details via email.