Please either email firstname.lastname@example.org or fill out the contact form below with your questions and location in Japan.
Currently no ‘sent’ message shows up after you press the sent button. Although it looks like the message was not sent, it will be delivered successfully.
You can message us via Facebook Messenger or Line (ID: jhiadmin) though we prioritize email inquiries as the text tends to get long.
We stay open 9:00-17:00 Monday to Friday despite the COVID 19. We are not able to assist emergencies and urgent inquiries that need immediate response.
We apologize the Form fields force upper case input by default. It is not your computer error and we can receive your message with lower case letters.
We will try to get back to you by email within the same day or next business day unless we are experiencing high traffic.
For phone enquiry, please see Request Full Address and Phone Number page.
We are not open for 24 hours/365 days. Inquiries sent after 17:00 or on holidays or weekends will be followed up on the next business day.
Please check your spam and draft folder if you do not receive a response after one or two business day.