Our operation is in transition from remote work to at office due to termination of the National Emergency Declaration in Tokyo in the week of May 25th-May 31st.
We are accepting reservation of orders this week however the payment will be accepted from June 1st and the items will also be shipped on June 1st for the reserved orders. After entering the order details please skip the payment page, a confirmation message of reservation will be sent shortly. We will email you a new payment link on June 1st.
Please complete the following form to order a home test kit. A message of confirmation will be emailed from us after submitting this form. We respect your privacy and your information is fully confidential, and will only be used for this arrangement purpose.
When to get tested
HIV and Syphilis tests require 1-3 months waiting period after possible infection. Hepatitis test should be tested 2-3 months after possible infection. Other STD tests can be done soon after contact.
HIV, Syphilis and Hepatitis B and C: Blood test. Use a lancet to collect blood from your finger.
Chlamydia, Gonorrhea and Trichomoniasis Test: Urine test for men. Vaginal smear test for women.
Candida: Skin scrape test for men. Vaginal smear test for women.
Take samples at home using the equipment in the kit. Put the samples in the container and post-mail them back to the lab. The return envelope is included in the kit and the shipping is prepaid. You can drop the envelope at any red mailbox near your house or at a Japan Post office.
Shipping Fee is included. Your kit will arrive within 3-4 days after the order is placed and is shipped in a discrete package. We provide full English instructions and results by email. The kit can be shipped anywhere in Japan but not overseas. If living on military base we can arrange delivery to the center near the base. Please write your base location on the address section.
Your result will be ready one week after the kit returned to the lab and emailed via a password protected on-line document.
Credit card or bank transfer accepted. Please follow the link for payment after your form is submitted. We can send a direct credit card payment link to your email as well. Please mention this in the comment field if you prefer this option.
Is it more expensive than going to a hospital?
If you have possible symptoms of an STD, you can use insurance-covered tests, if not you will have to pay the full amount for each testing item. Compared to this, home testing kits can be slightly cheaper because they don’t include doctor fees.
What if I am positive?
JHI will coordinate your doctor’s visit with a contracted clinic of the lab. You can get a prescription from the doctor. Your insurance covers for the treatment. We do not charge an arrangement fee for this assistance.
Cancellations and Returns
Cancellation is not accepted after payment is completed. Return is accepted if the package or the kit has some defects with which samples cannot be taken correctly.
Your specimens will be tested at a certified medical lab who handle test orders from clinics and hospitals as well.
Please note home testing does not 100% determine your medical diagnosis. Always seek help from a physician for treatment decisions. We do not accept any liability to users for usage of the kit.