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Japan Healthcare Info

a wealth of Japanese healthcare information in English. We provide language and doctors' appointment help

contact@japanhealthinfo.com
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  • Japanese Health Services
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    • What To Expect When Using Mental Health Services
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Hospital Appointments and Inquiries Assistance

We can help arrange appointments with the hospital or clinic of your choice, or help you find a suitable facility based on your needs.

Reception staff are often unable to speak English, even when the doctor does. In Japan, appointments are most commonly made by telephone. It is still relatively uncommon for first-time patients to be able to make appointments with majot hospitals online or by email.

Please note that we do not provide 24-hour emergency assistance or arrange urgent, same-day appointments.

Our services are available to residents living in Japan. If you are visiting Japan as a tourist, please contact your hotel or travel insurance company for assistance with arranging a medical appointment.

Specialists such as psychiatrists, dentists, gynaecologists, and paediatricians generally require appointments in advance. Medical examinations, such as company health checks, also require advance booking and may need to be arranged well in advance.

General internal medicine clinics often accept walk-in patients without an appointment. However, we recommend checking the clinic’s opening hours before visiting, as some walk-in clinics may close or change their hours without advance notice.

Major hospitals often require a referral letter before accepting an appointment. Their appointment staff may also ask for detailed information about your symptoms, medical history, and reason for consultation.

We can help you arrange appointments, make inquiries on your behalf, and confirm whether your chosen clinic can provide a specific test, medication, or treatment.

Please contact us through our contact form. We will be happy to assist you.

Contact Us

Monday-Friday 9:00-17:00 JST

contact@japanhealthinfo.com

Our contact form

We will try to get back to you by email within the same day. For phone enquiry, please see Request Full Address and Phone Number page.
We are not open for 24 hours/365 days. Inquiries sent after 17:00 or on holidays or weekends will be followed up on the next business day.
Please check your spam and draft folder if you do not receive a response after one business day.

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About JHI

Japan Healthcare Info. (JHI) is a social entrepreneur organization founded in 2010. Our healthcare professional staff are dedicated to providing service in order to enhance well-being of international community in Japan.

JHI is a selected member of the most renowned non-profit Japanese social entrepreneur training organization and awarded Japanese government grant in 2010.

General Incorporated Association Japan Healthcare Info, Shibuya-Ku, Tokyo Japan 150-0002

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  • Monday to Friday
  • 09:00 – 17:00 JST
  • Except holidays
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