Please either email contact@japanhealthinfo.com or fill out the contact form below with your questions and location in Japan.
We are open 9:00-17:00 Monday to Friday. We are not able to assist emergencies and urgent inquiries that need immediate response. Inquiries sent after 17:00 or on holidays or weekends will be followed up on the next business day.
Tourits are recommedned to seek assistance from the hotel staff or travel insurance company to be conneced with their network hospitals as we cannot offer a quick medical coordination service.
You can inquire the Health Bureau of Japan to confim if it is OK to bring your medicine to Japan. See Brining Medicine to Japan page for more information. We are not the health authority therefore unable to answer question about this topic.
We will try to get back to you by email within the same day or next business day unless we are experiencing high traffic.
For phone enquiry, please see Request Full Address and Phone Number page.
Please check your spam and draft folder if you do not receive a response after one or two business day.
We apologize the Form fields force upper case input by default. It is not your computer error and we can receive your message with lower case letters. Currently no ‘sent’ message shows up after you press the sent button. Although it looks like the message was not sent, it will be delivered successfully.