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Medical Subsidy Feedback

By Japan Healthcare Info on February 20, 2026

We received positive feedback for our services from James from Australia. He has a medical condition that requires expeisive medication. To continue his treatment after he moved to Japan for work, we assited his application for the subsidy. He answered our questions about his experience.

1.What is your medical condition?
Ulcerative Colitis

    2. How did you find your medical condition is eligible for applying for the Japanese government subsidy?
    I had seen some discussion from IBD patients online when searching the Internet but it was a little unclear and seemed complex, so I reached out to Japan Healthcare Info to ask if it was eligible and they explained everything in much clearer terms and detail.

      3.What were the challenging things in terms of applying for the subsidy if you were to do that yourself?
      Everything is in Japanese so it’s hard to fully understand the requirements unless you have excellent Japanese already. There are also many conditions that are required to be met to be eligible or variable circumstances you need to be aware of that I wouldn’t have known of before applying. Additionally, the application process is complicated and failure to provide the information may mean there is a lot of back and forth, or rejection in some cases. Japan Health Info made me aware of the different methods of applying beforehand and saved me a lot of time in the long run by opting to apply using the correct path, rather than the one I was intending to originally.

        4. The list of the things that JHI helped to apply for your subsidy.
        – Translation
        – Eligibility and what you need to successfully apply
        – Things to watch out for and assistance in applying via the most efficient method possible

          5. How long did it take for your subsidy to be approved?
          2 – 3 months

            6. How much money were you able to save with the subsidy?
            I was refunded a large amount of previously paid medical expenses since the application date (300k yen), and going forward I will save 50,000 yen per month approximately or more! Very happy with the outcome!

            7. Your overall feedback for JHI services

            It’s an excellent service! To anyone considering applying for the subsidy, I highly recommend JHI. It would have been highly stressful having to complete the application process myself, and I certainly would have made mistakes or taken the wrong application path costing me more money and time. The process was much easier and very affordable. I’m extremely glad to no longer be paying such huge amounts of money for essential medicine needed for my condition. I will be using JHI again for my subsidy renewals in future too.

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              About JHI

              Japan Healthcare Info. (JHI) is a social entrepreneur organization founded in 2010. Our healthcare professional staff are dedicated to providing service in order to enhance well-being of international community in Japan.

              JHI is a selected member of the most renowned non-profit Japanese social entrepreneur training organization and awarded Japanese government grant in 2010.

              General Incorporated Association Japan Healthcare Info, Shibuya-Ku, Tokyo Japan 150-0002

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