About JHI

JHI icon

Japan Healthcare Info. (JHI) is a social entrepreneur organization founded in 2010. Our healthcare professional staff are dedicated to providing service in order to enhance well-being of international community in Japan.

JHI is a selected member of the most renowned non-profit Japanese social entrepreneur training organization and awarded Japanese government grant in 2010.

Opening Hours

February 2017

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Monday-Friday 9:00-17:00

(Not open for 24 hours/365 days)
contact@japanhealthinfo.com Currently no phone service is available.

Inquiries sent after 17:00 or on holidays/weekends will be followed up on the next business day. Please check your Spam/Draft Folder if you do not receive a response for longer than 24 hours


Home Test Order Page


Please complete the following form to order a home test kit. A message of confirmation will be emailed from us after submitting this form. We respect your privacy and your information is fully confidential, and will only be used for this arrangement purpose.

Shipping
Shipping Fee is included. Your kit will arrive within 3-4 days after the order is placed and is shipped in a discrete package. We provide full English instructions and results. The kit can be shipped anywhere in Japan but not overseas. If living on military base we can arrange delivery to the center near the base. Please write your base location on the address section.

Results
Your result will be ready one week after the kit returned to the lab and emailed via a password protected on-line document.

Payments
Credit card or bank transfer accepted. Please follow the link for payment after your form is submitted.

Is it more expensive than going to a hospital?
If you have possible symptoms of an STD, you can use insurance-covered tests, if not you will have to pay the full amount for each testing item. Compared to this, home testing kits can be slightly cheaper because they don’t include doctor fees.

Cancellations and Returns
Cancellation is not accepted after payment is completed. Return is accepted if the package or the kit has some defects with which samples cannot be taken correctly.

When to get tested
HIV and Syphilis tests require 1-3 months waiting period after possible infection. Hepatitis test should be tested 2-3 months after possible infection. Other STD tests can be done soon after contact.

Methods
HIV, Syphilis and Hepatitis B and C, Cancer, Diabetic and Lifestyle Disease Screening test: Blood test. Use a lancet to collect blood from your finger
Chlamydia, Gonorrhea and Trichomoniasis Test: Urine or vaginal smear test
Candida: Skin scrape or vaginal smear test

Your specimens will be tested at a certified medical lab who handle test orders from clinics and hospitals as well.

 

Please note home testing does not 100% determine your medical diagnosis. Always seek help from a physician for treatment decisions. We do not accept any liability to users for usage of the kit.