If you are in not so serious or critical condition but need to seek medical help, emergency clinics are the first place to visit. In general local clinics take turn to operate on holidays (rotation system) to operate at night and on weekends.
To find an emergency clinic, check the website of your local medical association Ishikai 医師会 いしかい). For example, if you live in Shibuya Ward, find the Shibuya-ku Ishikai page (Shibuya Ward Medical Association) and search for clinics and hospitals that are on duty. However most of these websites are only available in Japanese.
Many emergency clinics are open from 6:00 pm until around 8:00 pm. On weekends and public holidays they are open typically 9:00am until 5:00pm.
It is recommended to call them before you visit to find out if they can accept. Due to the limited number of staff and equipment, it is not guaranteed that the clinic can accept a patient at the particular time you want to visit.
After calling them and ensuring they can treat you, visit the clinic. It may take longer than usual to see a doctor, but the basic process is the same as a regular clinic visit. Visit the Japanese Clinic page for an explanation of these procedures.
JHI can make a list of emergency clinics in your area. We do not provide an emergency assistance but this list will help you guide where to go and tips to use emergency services in your area. Please contact at our email if interested.
Major hospitals have emergency rooms that are available 24 hours a day, 365 days a year. These are mainly for patients in need of a critical care. Patients who do not need a critical care are often rejected and advised to visit an emergency clinic. Keep in mind, a doctor specializing in your condition may not be available at the time of your emergency visit.
Because of these factors, it can be difficult to find an appropriate major hospital to visit in case of an emergency.
Similar to emergency clinics, you can learn more about emergency hospitals through your local city’s official website. For example, if you live in Shibuya Ward, visit the Shibuya Ward official page. You should find a list of emergency hospitals that are available after-hours and on weekends.
If you are considering visiting the emergency room of a hospital you have been to as a patient before, your chances of being seen are higher. However, it is still recommended to call the hospital before going there. The specialist you need may not be available at the time of your visit. Due to the limited number of staff and equipment, hospitals cannot guarantee the ability to accept a patient at the particular time you want to visit.
Many hospitals have special entrances for after-hours and weekends, so it may be best to check with the hospital. It may take longer than usual to see a doctor, but the basic process is the same as a regular hospital visit. Visit the Japanese Hospital page for an explanation of these procedures.
If your condition is serious, call 119 for ambulance. Visit our Ambulance page for details.
JHI can make a list of emergency hospitals in your area. The list has information of local emergency service systems and which hospital to go to. Please contact at our email for further information.
For a mental health emergency system, visit our Mental Health page.
How much will it cost?
When you visit an emergency clinic or emergency room, bring your health insurance card and cash. Japanese Health Insurance covers the treatments but extra fees are charged at emergency facilities so it is recommended to bring more money than usual. Some hospitals do not have accounting staff after-hours or holidays and ask a patient to deposit 10,000-30,000 cash. This will be reimbursed during the regular hours.
ATMs are usually available inside major hospitals but you may not be able to use a credit card.